> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getcara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Transform emails and calls into clear, actionable tasks your team can execute immediately.

The Servicing module turns unstructured inbound communication — from emails to phone calls — into clear, actionable tasks. Cara captures requests, extracts intent and key details, and organizes them into structured workflows.

This is where client needs are routed, understood, and resolved. You can:

* Complete the task in Copilot
* Delegate it to a teammate
* Request Cara to handle it

Servicing keeps everything in one place, so nothing slips through the cracks — and your team stays focused on what matters.

<Card title="Get Started" icon="ticket-perforated" horizontal href="/servicing/getstarted">
  Read the guide to get started with the servicing module
</Card>