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How it works

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Explore a Policy gives you three distinct ways to work through a policy document — or a full set of policies — depending on what you need to know. Each use case uses enhanced prompting and tool orchestration tailored specifically for policy analysis, going well beyond a basic document search.
1

Select a use case

Use the dropdown to choose the analysis that fits your goal:
  • Ask Policy Question — Upload a document and ask any question. Best for targeted lookups: a specific coverage, an endorsement, a limit, or anything else you need a precise answer on.
  • Explore Exclusions — A comprehensive review of every exclusion in the policy, with plain-language summaries, endorsement form references, exceptions and nuances to be aware of, and claim scenarios that show how each exclusion would affect a real loss.
  • Summarize Coverage — An in-depth summary of every coverage across all uploaded documents, organized into a structured table with limits, sublimits, deductibles, and conditions for each line.
The dropdown selection determines which analysis Cara runs. Each use case produces a meaningfully different output — choose based on what you need, not just what’s convenient.
2

Upload documents

Upload the policy document or documents you want Cara to analyze. All three use cases support multiple documents — for example, a GL, a workers comp policy, and a property policy uploaded together.
You can also add broker notes, endorsements, or emails for additional context.
3

Add your question or prompt

For Ask Policy Question, use the question field to tell Cara exactly what you’re looking for — for example: “Find all limits and endorsements related to EPL coverage” or “What does this policy cover for a client that does bike rentals?”For Explore Exclusions and Summarize Coverage, Cara works through the full document set automatically. You can still add notes if you want to direct her attention to specific areas.
4

Review the output

Ask Policy Question returns a structured answer with an overview of what Cara found, detailed sections addressing your specific question, and flags for anything that may need follow-up or clarification.Explore Exclusions returns a full exclusions review covering every exclusion in the policy. For each one, Cara provides:
  • What the exclusion is and which endorsement form it references
  • A plain-language summary of what it means in practice
  • Exceptions or nuances that could affect how it applies
  • Claim scenarios showing how the exclusion would respond for this client’s specific business type
The claim scenarios in Explore Exclusions are tailored to the client’s operations — not generic examples. You can ask Cara to generate additional scenarios for any specific exclusion to help frame a client conversation.
Summarize Coverage returns a structured table of every coverage across all uploaded documents, with columns for policy limits, sublimits, deductibles, and notes or conditions. The table is scrollable for long outputs.
5

Next steps

From here, you can:
  • Ask Cara follow-up questions about anything in the documents
  • Request additional claim scenarios for a specific exclusion or coverage
  • Ask Cara to draft a client email or PDF summary based on her findings
  • Run Coverage Gap Analysis to identify upsell opportunities based on what the policy review revealed

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Tips for best results

  • For Summarize Coverage, upload all policies at once. Cara can work across a workers comp, GL, and property policy simultaneously — giving you a single unified coverage table rather than running separate analyses for each document.
  • Ask Policy Question is more accurate than a basic document search. It uses enhanced tool orchestration specifically built for policy questions, so the answers are more precise and better structured than a general document query.
  • Explore Exclusions is particularly useful for client-facing conversations. The plain-language summaries and business-specific claim scenarios give you what you need to explain complex exclusions clearly — without translating policy language on the fly.